Holiday motorcycle insurance broker gave incorrect info and now insurance company wont pay out.?

Agnes asked:

When taking out holiday insurance i used the same company i have always used but this time we were taking a motorcycle holiday so i specifically asked the broker if we were covered for touring around europe on our motorcycles or if i needed to take extra cover Alli Online as this isn't an everyday joe bloggs holiday. I was placed on hold and the member of staff came back and told me i didn't need to and asked no further details.
My partner was killed in a motorcycle accident whilst on holiday in france. the insurance company repatriated his body home but have now told me they wont pay any death benefit because the bike was over 125cc. they paid for him to come home "ex-gratia".
But I was led to believe i was covered by the broker who obviously went and asked someone whether it be the insurance company or a collegue. Do I have a case? Whats my next move? who do i go to the insurace company or the broker? I would appreciate any info Thanks in advance

Reply:

Please accept my sympathy. Most brokers must take out E&O insurance (errors and ommission). If your attorney sues the broker the claim will most likely be paid by the brokers insurance. Its worth a shot.